Care & Mentoring

Complete computerised climate control systems

Care & Mentoring

24/7 care and support

draperGROUP offer 24/7 continuous care and support for our customers. This key attribute of draperGROUP is how we continue to deliver the best possible outcome for our community’s sites.


To ensure that we can provide the best possible support and advice to our customers, we have a
dedicated care team that have extensive experience in all aspects of the industry. The team at draperGROUP have done the decades of work so that you don’t have to.

We don't just work for you - We work with you offering comprehensive training, regular farm
visits and online monitoring.

Services Available

Pre-installation product and system training

Training in the principles of ventilation and heating

Site visits for customer support

Continuous monitoring of site conditions and equipment status 

Telephone and online analysis of performance data, used to quickly highlight and improve equipment operation

24/7 telephone support from our experts

draperCARE
draperCARE

CARE PACKAGES

draperCARE Packag

60 Days Post Commissioning Care

Included in sales order (maximum of 10 half day visits)

draperCARE Packag

Fortica Updates For 1 Year

Includes site visit and maintenance report (per site)

draperCARE Packag

Remote Support

(per year)

Onsite Support

GOLD

6

visits per year

SILVER

4

visits per year

BRONZE

2

visits per year